Our Technical Services

Comprehensive technical support covering installation, maintenance, repair, and optimization

机械设备故障维修

Fault repair

For common faults of laser cutting heads, laser sources, welding machines and other equipment (such as power attenuation, optical path deviation, software errors, etc.), we provide on-site inspection or mail-in repair services, equipped with original detection tools to ensure rapid problem location.

大中项目修实施计划管理

Regular maintenance

Launch customized maintenance packages, including optical path cleaning, lens replacement, parameter calibration, cooling system maintenance, etc., to extend the service life of the equipment and maintain processing accuracy.

5大制度

Technology Upgrade

Support the upgrading and transformation of old equipment, such as converting CO₂ laser to fiber laser and increasing the power of low-power models (refer to the Trumpf laser system upgrade case), to help customers reduce replacement costs.

客服 (4)

24/7 Emergency Service

Round-the-clock emergency support for critical HVAC system failures. Our certified technicians are available 24/7 to respond to urgent repair needs, minimizing downtime and ensuring continuous operation of your facilities.

监控 (1)

Remote Monitoring

Advanced IoT-based remote monitoring systems that continuously track equipment performance, energy consumption, and operational parameters. Receive real-time alerts and predictive maintenance recommendations to prevent issues before they occur.

人员培训管理

Training Services

Comprehensive training programs for facility managers and maintenance staff. Covering equipment operation, basic troubleshooting, energy optimization, and safety procedures to maximize equipment performance and longevity.

Our Support Process

Streamlined process to ensure quick and effective technical support

01

Contact

Reach out through phone, email, or online portal

02

Assessment

Our experts assess the issue and provide initial diagnosis

03

Solution

Implement the most suitable solution quickly and efficiently

04

Follow-up

Ensure the solution works and provide ongoing support

Need Technical Support?

Our certified technicians are ready to assist you with any HVAC technical challenges

Contact

+8613105346663

Live Chat

Available 24/7