Our Technical Services
Comprehensive technical support covering installation, maintenance, repair, and optimization

Fault repair
For common faults of laser cutting heads, laser sources, welding machines and other equipment (such as power attenuation, optical path deviation, software errors, etc.), we provide on-site inspection or mail-in repair services, equipped with original detection tools to ensure rapid problem location.

Regular maintenance
Launch customized maintenance packages, including optical path cleaning, lens replacement, parameter calibration, cooling system maintenance, etc., to extend the service life of the equipment and maintain processing accuracy.

Technology Upgrade
Support the upgrading and transformation of old equipment, such as converting CO₂ laser to fiber laser and increasing the power of low-power models (refer to the Trumpf laser system upgrade case), to help customers reduce replacement costs.
24/7 Emergency Service
Round-the-clock emergency support for critical HVAC system failures. Our certified technicians are available 24/7 to respond to urgent repair needs, minimizing downtime and ensuring continuous operation of your facilities.
Remote Monitoring
Advanced IoT-based remote monitoring systems that continuously track equipment performance, energy consumption, and operational parameters. Receive real-time alerts and predictive maintenance recommendations to prevent issues before they occur.
Training Services
Comprehensive training programs for facility managers and maintenance staff. Covering equipment operation, basic troubleshooting, energy optimization, and safety procedures to maximize equipment performance and longevity.
Our Support Process
Streamlined process to ensure quick and effective technical support
01
Contact
Reach out through phone, email, or online portal
02
Assessment
Our experts assess the issue and provide initial diagnosis
03
Solution
Implement the most suitable solution quickly and efficiently
04
Follow-up
Ensure the solution works and provide ongoing support
Technical Resources
Access our comprehensive technical documentation and resources
Need Technical Support?
Our certified technicians are ready to assist you with any HVAC technical challenges
Leave A Message
If you are interested in our products and want to know more details, please leave a message here, we will reply you as soon as we can.


